When you use our web site, you can do so either anonymously or, in some cases, after registering and logging in as a member or user.
We do not gather or store personal data about anonymous users. We have no way of knowing who you are or where you live or work. It is technically possible for us to track your movements within our site by using your Internet location (IP address), but we will not do this.
Certain users provide a limited amount of personal data and trust us to use and store it responsibly. The lawful basis for gathering, storing and processing this data is to allow us to administer the organisation and its activities. The information we store is gathered when a user registers with us, submits an enquiry form, etc. The information we gather is limited to attributes which are required to administer interactions with that person. We only use this data for processes within our own organisation.
We comply with the provisions of the General Data Protection Regulation (GDPR) (which superseded the the Data Protection Act in 2018) and adhere to the Data Protection Principles. We do not undertake automated decision-making or profiling activities on individuals.
We will never disclose any personal data to any third party unless you agreed to this. You can change your preference regarding the sharing of data at any time. Your details would be passed to others only for use in providing a service that you have requested. We will restrict the amount of information provided to the minimum required for the provision of the service.
Information about users will be retained only for the period that their data may be required for the purpose of administration. If you require us to delete your personal data, please let us know. We will be happy to do so, but it may mean that we will no longer be able to provide you with certain services that depend upon the presence of your data.
We respect your rights to data portability, restriction of processing and your right to object to anything we do with your data. If you have such concerns, please let us know and we will do all we can to meet your requirements within the time constraints required by legislation.
You can request access to any of your personal data which we store. to do so, please use our contact form. You can also contact us by non-electronic channels - our telephone number appears on the "Contact Us" page of our web site. We will accept and process all data access requests unless they are manifestly unfounded or excessive. There is no charge for making such a request, and we will comply within the time constraints required by legislation. If we refuse a request, we will seek the view of an independent adjudicator who will reply within the time constraints required by legislation. There may also be a judicial remedy.
We will never intentionally invade anyone's privacy. If you are unhappy about any reference to yourself or about appearing in any images on any of our web sites, please let us know and we will do our best to resolve your concerns. If you think there is a problem with the way we are handling your data, you have the right to complain to the UK Information Commissioner’s Office
if you believe that your identity has been misused anywhere in our web site, let us know about that too and we'll try to sort things out.